Returns & Exchanges
At WATC STUDIO, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and unwashed items. Items must be returned in their original packaging with all tags attached to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original WATC STUDIO packaging and include the printed return authorization slip inside.
- 3.Ship the Item
Affix the prepaid shipping label provided via email and drop off your package at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.